Email us at info@softailed.com. Include your iOS version and, if it helps, a screenshot. If something about the timer went wrong, the time it happened lets us trace it precisely.
Common questions
My purchase did not unlock Pro. Open Pomini's settings, tap the Pomini Pro row and use Restore purchases. If it still does not unlock, email us from the address you can be reached at and we will sort it out.
I want my data removed. Pomini keeps your data only on your device. Deleting the app removes it; the reset option in statistics removes your history while keeping the app.
Sounds do not play when the app is closed. iOS plays Pomini's sounds through notifications, and through the lock screen card when notifications are not allowed. Check that notifications are allowed for Pomini in iOS Settings, that Sounds is switched on there as well, and that Sound is on inside Pomini's settings. The silent switch on the side of the phone mutes notification sounds, so it is worth checking too.